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Hello Brandee,
 
Thank you for reaching out to Connect Support. I have looked over your portal and the latest message going out to a large group of contacts. Your portal and the location your button is taking your contacts is the correct area. That is your MyConnect Portal, which your recipients can register to receive calls, emails, and text messages. During the registration process, they have to set their numbers and emails to what messages they would like to receive on which device. After looking at your results from a message on the 5th, 53 contacts need to set their emails to a subscription in the portal.
 
Recipients will need to log in to the MyConnect Portal they registered to. In the right-hand corner, they will see their name. When they hover over it, they will get a dropdown. Click on subscriptions and the sites under the Portal will appear. Select the pencil edit button to mark which accounts they would like to receive messages from.  

The email domains we use in Connect are email@finalsite.com and email@finalsiteconnect.com. Support recommends you whitelist these emails and prefer the Email ID be set to one of these options to ensure no messages are flagged or rejected.